Customer Success Story
WINDOWS PHONE SALES CONNECTION TOOL

A tool that can be accessed via a PC or a mobile device to search contacts related to Windows Mobile phones. It is designed to help employees and Tier-1 OEM Partner employees of a Large Software Company in Redmond to find an appropriate expert based on their current business needs.

PROBLEM

The globally distributed mobile OEM team works with several mobile partners across the world that include hundreds of experts across hierarchies and domain control. Not reaching the right domain experts in all of their partners created massive project delays on both the partner as well as our client’s team. Our client needed an efficient way to reach specific individuals with the right domain expertise across all of their partners in order to improve project coordination.

I just wanted to take a second and re-iterate what great work you are doing. Things look great so far…great progress for such a short period of time. Thanks for all the effort and the great work! It is appreciated.

This looks great. This is some great work guys!
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WHAT VIDYATECH DID
  • Designed a tool that can be used via desktop or Windows Mobile 6.5 device, with an easy-to-use UI that required minimal learning time
  • Used SOA architecture to create the Contact search services
  • Designed and deployed the tool for Windows Mobile 6.5 phones, also integrated with Live ID
  • Hosted the Web tool and search service on a third-party hosting server
RESULTS

Project coordination complexities completely eliminated when the Vidyatech solution became available to multiple cross-functional partners. Synchronized, role-based communication made possible to over 150 experts within and 250 OEM Partner experts Worldwide.



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www.vidyatech.com