Customer Success Story
LARGE SCALE MIGRATION OF ONLINE KNOWLEDGE BASE TO LATEST TECHNOLOGY AND FORMAT

Tens of thousands of articles on proprietary online knowledge base needed to be migrated from legacy platform to the new emerging online proprietary knowledge platform.

PROBLEM

Migrate online knowledge base content in 12 locales to new platform with severe constraints:

  • Target technology still evolving
  • Very little guidance
  • Sometimes no models to follow
  • Ensure minimal impact on site users
  • Use minimal time of project sponsors and site owners
I have worked with Vidyatech now for a few years and would recommend them to other teams needing technical expertise and proven PM skills. They have worked on a variety of projects for us including publishing content to our Website, content migration to our new technology, designing and developing Web applications and automation tools, and sustained engineering of our publishing software. Their responsiveness, quality of work, and quick turnaround make them valuable assets in a difficult project.
             Program Manager
Knowledge base Migration
Security
WHAT VIDYATECH DID
  • Set up large well trained teams & automation tools in quick time to handle large volumes.
  • Ensured that teams and tools stayed in step with the continuously evolving processes, proprietary tools, and site templates.
  • Worked with project sponsors and took over co-coordination with content owners to ensure golden content is identified and migrated.
  • Consistently provided results and support to content owners from different time zones across the world.
RESULT

  • Completed the budgeted migration and more pages within the original timeline.
  • Fixed broken links in the migrated content.
  • Expired and redirected all old pages.

Security
8201, 164th Avenue NE, Suite 200, Redmond, WA 9805
www.vidyatech.com